COMPLAINT HANDLING AND DISPUTE RESOLUTION POLICY SUMMARY

Patrimonica Asset Management Inc. places great importance on client experience and satisfaction. For this reason, a clear and rigorous policy has been established for the handling of complaints, in accordance with the regulatory requirements related to complaint handling and dispute resolution.

We invite you to consult the summary of this policy to better understand our commitments to listening, fairness, and transparency. For any questions or further information, please do not hesitate to contact us.

Please refer to the Summary of Our Complaint Handling and Dispute Resolution Policy.